Privacy Policy
This privacy policy explains how we, as Çınar Express, collect, use, and protect your personal data.
1. Information Collected
When you use our website, we may collect the following information:
- Personal Information: Name, surname, email address, phone number
- Contact Information: Address, company details
- Technical Information: IP address, browser type, visited pages
2. Use of Information
The collected information is used for the following purposes:
- Processing courier service requests
- Providing customer support
- Improving service quality
- Fulfilling legal obligations
3. Cookies
Our website uses cookies to improve your experience. Cookies are small text files stored on your device by your browser.
Types of cookies we use:
- Essential Cookies: Necessary for the site to function
- Analytics Cookies: Help us understand site usage
- Marketing Cookies: For advertising and marketing purposes
4. Information Security
We implement industry-standard security measures to protect your personal data. We use SSL encryption, firewalls, and regular security audits.
5. Sharing with Third Parties
Your personal data is not shared with third parties except for legal obligations. Limited information sharing may be done with our service providers (payment processors, analytics services).
6. Your Rights
Under KVKK, you have the following rights:
- Learning whether your personal data is being processed
- Requesting information about processed data
- Requesting correction or deletion of data
- Objecting to processing
7. Contact
For questions about our privacy policy, you can contact us:
- Email: info@cinarexpress.com
- Phone: 0532 XXX XX XX
Last updated: January 2026